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Frequently Asked Questions
How long does shipping take for my Rad Power Bike?â–¼
Most in-stock bikes ship within 2-5 business days. Delivery typically takes 3-10 business days depending on your location and selected shipping method at checkout.
What is your return policy for electric bikes?â–¼
We offer a 14-day return window for bikes with fewer than 10 miles. Please keep the original packaging to ensure a smooth and secure return process.
Which payment methods do you accept?â–¼
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm so you can pay for your ride over time.
How do you ensure the quality of your products?â–¼
Every bike undergoes rigorous safety testing and quality control. Our components are sourced from industry-leading partners to ensure your ride is durable, reliable, and high-performing.
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